Refund Policy

  • We put in a lot of time and love into handcrafting your Handsvilla products and your satisfaction is very important to us!
  • Any item that may have been damaged during shipping will be replaced immediately. But only if you send us an unboxing video! 
  • All we ask is that you drop us an email at along with a photo & unboxing video of the damaged product and we will be happy to send you a new piece.
  • We are unable to accept returns or exchanges due to hygiene precautions.
  • Our number one priority is for our customers to be absolutely 100% in LOVE with our products! So please reach out if you're needing assistance. 

Handsvilla does NOT accept forced returns and these are non-refundable.